Privacy and Data Policy

Privacy and Personal Data Policy - applicable to Users of this Hospitality Business when making a reservation

Data Controller (we): The Hospitality Business which will provide to you, the user, the requested service. Our identification and contact details are available on the website you used to make your reservation / to pose your questions to us. They will also appear on our invoice which we'll send to you.

Data Compliance Officer: Not applicable to Data Controllers' activities.

User: You, who filled-in the reservation form or any other documentation related to it.

Purpose: The purpose of processing the data provided through this form is to manage the reservations made by you, user and/or to answer to the questions / requests you posed.

Legal basis:
- Either the need to perform our contract with you, user / the need to take steps at your request prior to entering into a contract.
- Or the consent of you, the user, by ticking in the box of acceptance of the Terms and Conditions of which this Privacy and Personal Data Policy is an integral part.

Duration: We will store the data provided by you, the user, during the time necessary for the management of the reservation you made, as well as of the accommodation services you requested. Once the management is finished, your data will be kept for six (6) months. If you consent to receive marketing and/or commercial information, your data will be stored until you revoke your consent.

Processor: We engage our partner Guestcentric Group (www.guestcentric.com ) for carrying out the reservations engine of our business. Guestcentric acts under our authority and we have signed a contract with Guestcentric Group for the provision of their services. We have instructed Guestcentric Group in written as per how the processing should be done.

Data subjects different from the users: Where you, user, provide us with personal data pertaining to a different data subject from yourself, you are responsible for such acts as well as for obtaining the respective consent of such data subjects for the provisioning of their data.

Transfer of Data: We shall not transfer personal data to a third country outside the EEA (European Economic Area).

Data Subject Rights: Data Subjects can exercise their rights of access, rectification, cancellation and opposition by sending an email or through the postal service to the contact details on our reservation website and on our invoices.

Supervisory Authority: If a data subject considers their rights affected, they can also appeal to the competent supervisory authority of the Member State concerned. More info at: https://ec.europa.eu/info/law/law-topic/data-protection/data-protection-eu_en

PRIVACY AND COOKIES

In compliance with the provisions of article 22.2 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, this web page informs you, in this section, about the cookie collection and treatment policy.

What are cookies?

A cookie is a file that is downloaded to your computer when accessing certain web pages.
Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or his team and, depending on the information that contain and the way you use your equipment, can be used to recognize the user.

What types of cookies does this website use?

• Advertising cookies: These are those that, well treated by us or by third parties, allow us to manage in the most efficient way possible the offer of the advertising spaces that are on the website, adapting the content of the advertisement to the content of the requested service or to the use you make of our website. For this we can analyze your browsing habits on the Internet and we can show you advertising related to your browsing profile.

• Analysis cookies: Those that are well treated by us or by third parties, allow us to quantify the number of users and thus perform the measurement and statistical analysis of the use made by users of the service offered. For this, your browsing on our website is analyzed in order to improve the offer of products or services that we offer.

How to disable cookies

You can allow, block or delete the cookies installed on your computer by configuring the browser options installed on your computer. You can then access the configuration of the most frequent web browsers to accept, install or disable cookies:
• Firefox
• Safari
• Google Chrome

Cookies de Terceros

This website uses third-party services to collect information for statistical purposes and use of the website.

• Google Analytics uses “cookies”, which are text files located on your computer, to help the Holder to analyze the use made by users of the website. The information generated by the cookie about the use of the website (including your IP address) will be directly transmitted and archived by Google on servers in the United States.

LEGAL WARNING

1.Identifying data

The company that owns this web domain is TAHALÚ TURISMO S.L. , with address for these purposes at Calle Santa Clara 23b, Seville, Spain. C.I.F. number: B-90256702 registered in the Seville commercial register: Volume 6192, Folio 71, Sheet SE-109455 1st Inscription. Contact email: manager@palaciobucarelli.com

2.Users

The access and / or use of this website or portal attributes the condition of USER, who accepts, from said access and / or use, the General Conditions of Use reflected in this notice. The Conditions will be applicable regardless of the General Contracting Conditions that, if applicable, are mandatory. In any case, for any specific purpose, your express consent will be requested.

3.Use of the portal

Our website provides access to information, services, programs or data (hereinafter we will call them "the contents") on the Internet belonging to TAHALÚ TURISMO S.L. or to its licensors to which the USER may have access.

The USER assumes responsibility for the correct use of the portal. This responsibility extends to the registration that is necessary to access certain services or content.In said registration, the USER will be responsible for providing true and lawful information about their data. As a consequence of this registration, the USER can be provided with a password for which he will be responsible, committing to make diligent, ethical and confidential use of it. The USER undertakes to make appropriate use of the contents and services (such as chat services, discussion forums or newsgroups) offered through its portal and with an enunciative but not limiting nature, not to use them for:

-Incurring in illegal activities, illegal or contrary to good faith and public order;

-Disseminate content or propaganda of a racist, xenophobic, pornographic-illegal nature, apology of terrorism or an attack against human rights

-Cause damage to the physical and logical systems of the owner, its suppliers or third parties, introduce or spread computer viruses or any other physical or logical systems that are likely to cause the aforementioned damage;

-Try to access and, where appropriate, use the email accounts of other users and modify or manipulate their messages. The owner of the portal reserves the right to withdraw all comments and contributions that violate respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that threaten youth or childhood, order or public safety or that , in his opinion, are not suitable or convenient for publication. In any case, the owner of the portal will not be responsible for the opinions expressed by users through forums, chats, or other participation tools.

4.Data protection

The use of personal data is defined based on the General Data Protection Regulation and current Spanish regulations. In order to achieve maximum transparency and based on our proactive policy we inform you:

Why do we request your data?

We collect your personal data in order to answer your questions.

What types of data do we collect?

Identifying

How are they collected?

Through web form

Sharing with third parties:

Owner of the web domain. Cookies (see cookie policy, especially third parties)

Rights: You have the right to access your data, rectify it, delete it, limit it and oppose its treatment at any time, you can also withdraw the consent given and claim before the control authority (Spanish Agency for Data Protection c / Jorge Juan nº6 28001 Madrid). To exercise your rights, you have a direct channel with our company at the mail manager@palaciobucarelli.com and at the postal address Calle Santa Clara 23b 41002, Seville, Spain. indicating in the subject data protection.

Privacy in navigation: The owner of the portal takes privacy very seriously, and strives for transparency in all aspects related to personal data. If you wish to configure cookies, we attach the corresponding links to each browser. Please consult the cookie policy of our website for more information. You can find more information on how to change the cookie settings in the browser you use in the following list:

- https://www.google.com/intl/en/policies/technologies/managing/

- http://support.mozilla.com/en-GB/kb/Cookies#w_cookie-settings

- http://windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookies

- http://www.apple.com/safari/features.html#security

Likewise, TAHALÚ TURISMO S.L. informs that it complies with Law 34/2002 of July 11, on Company Services of Information and Electronic Commerce and will request your consent to the processing of your email for commercial purposes at all times.

5.Intellectual and industrial property

The owner by himself or as assignee, is the owner of all the intellectual and industrial property rights of its website, as well as the elements contained therein (by way of example, images, sound, audio, video, software or texts; trademarks or logos, color combinations, structure and design, selection of materials used, computer programs necessary for their operation, access and use, etc.).

All rights reserved. By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including the method of making them available, of all or part of the data are expressly prohibited contents of this website, for commercial purposes, in any medium and by any technical means, without the authorization of TAHALÚ TURISMO SL

The USER undertakes to respect the Intellectual and Industrial Property rights owned by TAHALÚ TURISMO S.L. You can view the elements of the portal and even print, copy and store them on your computer's hard drive or on any other physical medium as long as it is solely and exclusively for your personal and private use. The USER must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the pages of TAHALÚ TURISMO S.L.

6.Exclusion of guarantees and responsibility

TAHALÚ TURISMO S.L. is not responsible, in any case, for damages and losses of
any nature that could cause, by way of example: errors or omissions in the contents, lack of availability of the portal or the transmission of viruses or malicious or harmful programs in the contents, despite having adopted all the necessary technological measures to avoid it.

7.Modifications

TAHALÚ TURISMO S.L. reserves the right to make the modifications it deems appropriate to its portal without prior notice, being able to change, delete or add both the content and services provided through it and the way in which they are presented or located in its portal.

8. Links

In case that www.palaciobucarelli.com contains links or hyperlinks to other Internet sites, it will not exercise any type of control over said sites and content. In no case TAHALÚ TURISMO S.L. will assume any responsibility for the contents of any link belonging to a third party website, nor will it guarantee the technical availability, quality, reliability, accuracy, breadth, veracity, validity and constitutionality of any material or information contained in any of said hyperlinks or other sites of Internet. In case of using the links, we ask that you access the privacy policy and legal notice of the page visited. Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.

9.Right of exclusion

TAHALÚ TURISMO S.L. reserves the right to deny or withdraw access to the portal and / or the services offered without prior notice, at its own request or by a third party, to those users who fail to comply with these General Conditions of Use

10.Generalities

The breach of these conditions will be prosecuted as well as any improper use of its portal by exercising all civil and criminal actions that may correspond to it by law.

11.Modification of these conditions and duration

TAHALÚ TUSRISMO S.L. You can modify at any time the conditions determined here, being duly published as they appear here. The validity of the aforementioned conditions will depend on their exposure and will be valid until duly published. that are modified by others

12.Applicable legislation and jurisdiction

The relationship between TAHALÚ TURISMO S.L. and the USER will be governed by current Spanish regulations and any controversy will be submitted to the relevant authority